Technical Support

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Valve, Instrument and Heat Trace field support capabilities.

HPC provides a high level of engineering and technical support to both our product customers and our services-only clients. We are a major supplier to the following industries: Refining, Oil and Gas, Power, Iron and Steel, Chemical, Pulp and Paper, OEM, Food Processing and Pharmaceutical. As a result, we spend a lot of time in these facilities and we know their heat trace engineering, valve automation and instrumentation systems and challenges very well.

Our support includes:

  • Field visits to help clients with on-site troubleshooting and oversee product and system design and installation

  • Engineering strategy, design and drawing support

  • Product and system integration research and recommendations

  • Pre-installation and on-site testing and analysis

  • Steam trap surveys